This refund and cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy:
Cancellation Policy
Cancellations will only be considered if the request is made within 7 days of placing the order.
⚠️ Important Notice
Cancellation Timeline
✅Within 7 Days
Cancellations are accepted if the request is made within 7 days of placing the order, provided the order has not been shipped.
❌After 7 Days
Cancellation requests after 7 days may not be entertained unless there are exceptional circumstances.
📦After Shipping
Once the order has been communicated to merchants and shipping has been initiated, cancellations are not possible. You may reject the product at delivery.
Perishable Items
7410855544 does not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund/replacement can be made if the user establishes that the quality of the product delivered is not good.
- No Cancellations: Perishable items cannot be cancelled once ordered.
- Quality Issues: Refund or replacement is possible if the user can prove that the delivered product quality is not satisfactory.
Damaged or Defective Items
In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/merchant listed on the Platform has checked and determined the same at its own end.
📋 Important
Process for Damaged Items:
- 1.Report the damaged or defective item to our customer service team immediately.
- 2.Provide order details, photos/videos of the damaged product, and a description of the issue.
- 3.The seller/merchant will verify and determine the validity of the complaint.
- 4.Resolution will be provided based on the verification results.
Product Not as Expected
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product.
The customer service team after looking into your complaint will take an appropriate decision.
What to Include in Your Report
- •Order number and date of purchase
- •Detailed description of the discrepancy
- •Photos comparing the received product with the website listing
- •Your preferred resolution (replacement or refund)
Important Notes
- •Report must be made within 7 days of receiving the product
- •Each case is reviewed individually by our customer service team
- •Decision is made based on the specific circumstances of each complaint
Manufacturer Warranty
ℹ️ Warranty Information
Products with manufacturer warranties are handled directly by the respective manufacturers. We recommend retaining all original documentation, including warranty cards and purchase receipts, for warranty claims.
Refund Processing
In case of any refunds approved by 7410855544, it will take 7 days for the refund to be processed to you.
Approval
Refund is approved by our team after verification.
Processing
Refund processing takes up to 7 business days.
Completion
Refund amount is credited to your original payment method.
💡 Refund Method
Contact Us
If you have any questions about our Refund and Cancellation Policy or need assistance with a refund request, please reach out to our customer service team:
- Customer Support
- +91 7410855544
- support@blitify.com
- Working Hours
- Monday - Friday (9:00 - 18:00)
- Registered Address
- Plot No. 16, Nanu Nagar, Charn Nadi, Benad Road, Murlipura, Jaipur - 302039